Privacy
Policy

This policy explains what personal data the Flibbo mobile app and the flibbo.com website collect, why we collect it, who we share it with, and what control you have over it. It applies to Flibbo on iOS and Android and to any account you create with us.

01Who we are

Flibbo is operated by SOFYO DIJITAL ("Flibbo", "we", "us"). For data protection purposes we are the controller of the personal data described below. You can reach us at info@flibbo.com.

02What we collect

Information you give us

• Account details: email address, username, display name, date of birth, and profile photo.
• Sign-in identifiers: if you use Sign in with Apple or Google, we receive the identifier and email that provider releases to us. With Apple's private relay we only ever see the relay address.
• Creative input: the prompts you write, lyrics you supply, reference images and video you upload, and audio you record for voice prompts.
• Content you publish: posts, captions, comments, reactions, follows, and bookmarks on the Flibbo feed.
• Support correspondence: bug reports, including any screenshot you choose to attach when reporting an issue.

Information collected automatically

• Device and app data: device model, operating system version, app version and build, language, time zone, and network connectivity state.
• Usage data: screens viewed, features used, generations started and completed, and session length.
• Diagnostics: crash reports and stack traces.
• Session analytics: we use a session-analytics tool that records in-app interactions and screen activity to help us find usability problems. Text you enter into fields is masked by the SDK's default protections.
• Purchase data: subscription status, product identifiers, and transaction receipts. Card and payment details are handled by Apple and Google; we never see them.
• Attribution data: advertising and install-attribution identifiers used to understand which campaign led to an install. On iOS this only happens if you allow tracking when asked (see App Tracking Transparency below).

03Device permissions

Every permission below is optional and requested only when you use the feature that needs it. You can withdraw any of them in your device settings at any time; the rest of the app keeps working.

04How we use it

• To create your account and let you sign in.
• To run the generations you request and deliver the results to your profile.
• To operate the social feed, including follows, reactions and notifications.
• To manage subscriptions, energy balances and entitlements.
• To keep the service safe: detecting abuse, enforcing our terms, and moderating content.
• To fix crashes and improve the product based on aggregate usage.
• To measure marketing campaigns, where you have consented.

Where the GDPR applies, we rely on performance of a contract for running the app and your account, legitimate interests for security, abuse prevention and product improvement, consent for advertising measurement and optional device permissions, and legal obligation where we must retain records.

05AI generation

When you generate an image, video, song or chat response, your prompt and any reference media you attach are transmitted to the third-party model provider that serves that feature so it can produce the result. Providers we route to include the video, image, music and language model vendors named in the app when you pick an engine.

Those providers process your input under their own terms and privacy policies. We do not sell your prompts or creations, and we do not use your private generations to train our own models. If you publish a creation to the Flibbo feed, it becomes public as described below.

06Who we share with

We do not sell personal data. We share it only with service providers who process it on our behalf:

We may also disclose data where we are legally required to, or to protect the rights and safety of our users. If Flibbo is ever involved in a merger or acquisition, data may transfer as part of that transaction, and we will tell you before it becomes subject to a different policy.

07Public content

Your username, profile photo, bio, follower counts and anything you post to the Flibbo feed are visible to other users and may be visible to people without a Flibbo account. Posts carry AI information describing how they were made. Deleting a post removes it from the feed, but copies others have already downloaded or shared are outside our control.

08Retention

• Account data: kept while your account is active.
• Creations: kept until you delete them or delete your account.
• Crash and usage data: retained in line with our providers' default windows, typically up to 14 months.
• Transaction records: retained as long as tax and accounting law requires.

09Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you, and get a copy of it.
• Correct data that is inaccurate or incomplete.
• Delete your data, including your whole account.
• Object to or restrict certain processing, including profiling for marketing.
• Withdraw consent at any time, without affecting processing already carried out.
• Lodge a complaint with your local data protection authority.

To exercise any of these, email info@flibbo.com. We respond within 30 days. Californian residents have equivalent rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them; we do not sell or share personal information as those terms are defined by the CPRA.

10Deleting your account

You can delete your account from inside the app under Profile → Settings. Deletion removes your profile, your posts and your generated content from the service. Backups are purged on their normal rotation. If you cannot access the app, email us and we will process the deletion for you.

11Children

Flibbo is not intended for children under 13, or under the minimum age of digital consent in your country where that is higher. We do not knowingly collect data from them. If you believe a child has given us personal data, contact us and we will delete it.

12International transfers

Flibbo is operated from Türkiye and our providers operate globally, so your data may be processed outside your country, including in the United States and the European Union. Where we transfer data out of the EEA or UK we rely on the European Commission's Standard Contractual Clauses or an equivalent safeguard.

13Security

We use encryption in transit, access controls, and provider-managed encryption at rest. No system is perfectly secure, so please use a strong, unique password and keep your device locked. If we become aware of a breach affecting your data, we will notify you and the relevant regulator as the law requires.

14Changes

We will update this policy as the app changes. The effective date at the top always reflects the current version, and we will notify you in the app before any material change takes effect.

15Contact

SOFYO DIJITAL
info@flibbo.com

See also our Terms of Use.